Contact us

Customer Service Address

                          Lei Chaurelle LLC

                  10810 Boyette Road #955

                         Riverview FL 33569

FAQs

Why should I create a Leichaurelle.com shopping account?

Creating a LeiChaurelle.com account will improve your shopping experience and make it more convenient for you to use the site. In addition, some functionality and advantages of our website are only available if an account is created.

Examples of just some of those great perks include:

For quicker and faster checkout, the ability to store payment, billing and shipping details
The ability to hold an address book for quick shipment to various addresses
The capacity to build and treat a list of favorites
and tracking your order history.

Are your bags available in stores?

Currently our bags are available in 2 locations in Florida: Coastal Soul Boutique in Downtown St. Petersburg and Tate & Tilly in Carrollwood.

Where are the Lei Chaurelle bags made?

Lei Chaurelle handbags are crafted in factories by artisans who are accomplished craftsmen in Italy. Quality is of utmost importance to us, so we have chosen to partner with factories and manufacturers who can ensure both leather and craftsmanship quality.

How do I care for my Lei Chaurelle bag?

As most Lei Chaurelle bags are made with leather, we recommend pre-treating them to prevent damage and signs of wear, and a leather cleaner can be used as needed. Also stuff bag with packing paper to keep shape plus store in dustbag when not in use.

Does Lei Chaurelle offer free shipping?

Yes, free shipping on all orders over $199.

Are my items insured during shipping?

instantly add Route+ to your online orders at point of checkout, activating an exclusive feature that enables package protection, premium tracking plus one-click refunds and reorders.

What are the jewelry made out of?

All jewelry is made with nickel/lead free and hypoallergenic 24K gold and/or sterling.

Is warranty available on your products?

Up to full one (1) year warranty from the day they were purchased, when used under normal conditions is offered on some of the brands. Warranty info provided on all product pages. Contact us is you have any questions.

Are there special instructions to take care of jewelry I purchased?

Please keep your jewelry away from water, lotion, perfume and other harsh chemical as much as possible. Absolutely never wear the jewelry in a pool or the ocean. Moreover, we recommend that you do not wear your jewelry while sleeping or during sporting activities.

How do pre-order works?

Once you click on “pre-order” button you pay a deposit to secure your item for future shipping. You will receive several notifications prior to shipping for reminders and get status on your items being made.

Once your item is ready for shipping you will be notified to pay the reminder amount to have your order delivered.

If you have another question

Please click on button to ask us anything!

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