Frequently Asked Questions
Domestic orders normally arrive within 3-7 days of shipping, unless otherwise noted.
On checkout page provide your email address, below it checkmark the ‘Create an Account’ box.
Contact us at firstname.lastname@example.org to request shipping address change.
Download ‘Route’ app to your phone. Login in with your email address and password you create during checkout.
Contact us at email@example.com if you have any difficulty.
To protect your sensitive information during all transactions no credit card info is stored.
All transactions include sales tax in regard to Hillsborough County (Tampa FL) Sales Tax law.
Currently all transactions are restricted to US only shipment.
All packages are shipped in one package to ensure timely delivery.
All unworn accessories may be returned within 30 days. Please go to Refund & Returns for more info.
Please contact us at firstname.lastname@example.org to request replacement/refund.
Please contact us at email@example.com for assistance
Please mail the authorized return to:
Lei Chaurelle LLC, 7901 4th St. N. STE 300 St. Petersburg FL. 33702
Please contact us at firstname.lastname@example.org
Contact us at email@example.com immediately.
Yes, please reach out to us at firstname.lastname@example.org
Yes, please reach out to us via email: email@example.com